Our Policies
At The Modern Kitchen Company, we are committed to providing professional, transparent, and reliable kitchen remodeling services. This page provides an overview of the key policies that govern the use of our website, consultations, quotations, project services, and customer support.
Our policies are designed to ensure fairness, protect your personal information, and maintain the highest standards of service throughout every stage of your kitchen remodeling project.
Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or request our kitchen remodeling services.
We are committed to handling all personal information securely and in accordance with applicable UK data protection laws.
Shipping Policy
Our Shipping Policy explains how we manage project scheduling, material deliveries, installation services, and estimated project timelines.
We coordinate every stage of your kitchen remodeling project to ensure materials and installations are delivered efficiently and in accordance with your agreed project schedule.
Return & Refund Policy
Our Return & Refund Policy outlines how cancellations, refunds, and service-related concerns are handled.
As our services are tailored to each individual project, refund eligibility depends on the stage of the project, work completed, and any materials or bespoke products already ordered.
Payment Policy
Our Payment Policy explains the payment methods we accept and how quotations, deposits, invoices, and project payments are processed.
All payments are handled securely through trusted payment providers using encrypted payment technology to help protect your financial information.
Terms of Service
Our Terms of Service explain the conditions governing the use of our website, consultations, quotations, kitchen remodeling services, and customer responsibilities.
By accessing our website or engaging our services, you agree to comply with the terms outlined in this policy.
Cancel Order Policy
Our Cancel Order Policy explains how consultation and project cancellations are handled.
Cancellation requests are reviewed based on the stage of the project, including planning, design work, material procurement, and installation progress, to ensure a fair outcome for both parties.
Contact Us
If you have any questions regarding our policies or would like further information about our kitchen remodeling services, please contact our customer support team.
The Modern Kitchen Company
Website: https://themodernkitchenco.co.uk
Phone: +44 141 951 1491
Email: info@themodernkitchenco.co.uk
Business Address: 18, Glasgow G13 4DJ, UK
Customer Service Hours: Monday – Friday: 10:00 AM – 5:00 PM
Response Time: We are committed to responding to all customer inquiries within 24 business hours.