Privacy Policy

Effective Date: March 12, 2026

This Privacy Policy explains how The Modern Kitchen Company (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit our website at https://themodernkitchenco.co.uk (the “Site”), contact us, or request our kitchen remodeling services.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Browser type

  • IP address

  • Time zone

  • Cookies are installed on your device

Additionally, we collect information about:

  • The individual web pages that you visit

  • How you found our website, including referring websites or search terms

  • Information about how you interact with the Site

We refer to this automatically collected information as “Device Information.”

When you contact us, request a quotation, book a consultation, or use our services, we may collect certain information from you, including:

  • Full name

  • Property address

  • Email address

  • Telephone number

  • Project details and renovation requirements

  • Any other information you voluntarily provide

We refer to this information as “Customer Information.”

2. How We Use Your Personal Information

We use the Customer Information that we collect to:

  • Respond to your enquiries and provide customer support

  • Arrange consultations and provide quotations

  • Deliver our kitchen remodeling services

  • Communicate with you regarding your project

  • Improve the quality of our services

  • Protect against fraudulent or unlawful activity

  • Comply with legal and regulatory obligations

We use the Device Information that we collect to:

  • Help identify potential security risks and prevent fraud

  • Improve and optimize our website

  • Analyze how visitors browse and interact with our website

  • Enhance the overall user experience

3. Sharing Your Personal Information

We share your personal information with trusted third-party service providers only where necessary to operate our business and provide our services.

For example:

  • Website hosting and technical support providers

  • Analytics providers to help us understand how visitors use our website

We may also share your personal information where required to:

  • Comply with applicable laws and regulations

  • Respond to lawful requests from public authorities

  • Protect our legal rights, property, and safety

  • Prevent fraud or unauthorized activities

We do not sell or rent your personal information to third parties.

4. Behavioural Advertising

We may use limited information about your interactions with our website to improve our marketing and provide advertisements that may be relevant to your interests.

Where applicable, you can manage your advertising preferences through the following services:

Google: https://www.google.com/settings/ads

Facebook: https://www.facebook.com/settings/?tab=ads

Microsoft (Bing): https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

5. Your Rights

If you are a resident of the United Kingdom, the European Economic Area (EEA), or another jurisdiction with applicable privacy laws, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing activities

  • Request a copy of your personal information

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

7. Minors

Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

8. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us using the details below.

The Modern Kitchen Company

Business Address: 18, Glasgow G13 4DJ, UK

Phone: +44 141 951 1491

Email: info@themodernkitchenco.co.uk

Website: https://themodernkitchenco.co.uk

Customer Service Hours:
Monday – Friday: 10:00 AM – 5:00 PM

Response Time:
We are committed to responding to all customer inquiries within 24 business hours.