Shipping Policy

Effective Date: March 12, 2026

At The Modern Kitchen Company, we are committed to delivering our kitchen remodeling services professionally, efficiently, and on schedule. This Shipping Policy explains how we manage the delivery of materials, project scheduling, and installation services for our customers.

1. Currency Notice

All quotations, invoices, transactions, and service charges on this website are quoted and processed in British Pound Sterling (GBP £).

2. Service Area

We proudly provide kitchen remodeling services throughout Glasgow and selected surrounding areas within the United Kingdom.

Service availability may vary depending on your location. If your property is outside our standard service area, please contact us before booking to confirm availability.

3. Project Scheduling & Service Delivery

To ensure every project is completed efficiently, please review the following scheduling information.

Consultation Scheduling:
Consultations are arranged during our normal business hours following confirmation of your enquiry.

Project Planning:
After your quotation has been approved, we will work with you to schedule a suitable start date for your kitchen remodeling project.

Material Delivery & Installation:
Where materials are supplied by The Modern Kitchen Company, delivery and installation will be coordinated as part of your agreed project schedule.

Project Timeframe:
Completion times vary depending on the size, complexity, and scope of each individual kitchen remodeling project. A detailed estimated timeline will be provided before work begins.

Please note that unforeseen circumstances, supplier availability, weather conditions, or other factors beyond our control may occasionally affect project schedules. If delays occur, we will keep you informed throughout the process.

4. Project Updates

Throughout your project, our team will keep you informed regarding important milestones, including:

  • Consultation confirmation

  • Project commencement date

  • Material delivery schedule (where applicable)

  • Installation progress

  • Estimated completion date

If you have any questions regarding your project status, you are welcome to contact our customer support team at any time.

5. Changes to Project Address or Schedule

If you need to change the project address or request changes to your scheduled installation date, please contact us as soon as possible.

We will make every reasonable effort to accommodate your request. However, changes may not be possible once materials have been ordered, deliveries have been arranged, or installation work has commenced.

6. Service Restrictions

Please note the following:

  • Our services are available within our designated service areas in the United Kingdom.

  • Service availability depends on project location and scheduling capacity.

  • Some specialist products or bespoke materials may require additional lead times.

  • Installation dates are subject to confirmation following project assessment and material availability.

7. Contact Information

If you have any questions regarding project scheduling, material delivery, or our kitchen remodeling services, please contact our customer support team.

The Modern Kitchen Company

Business Address: 18, Glasgow G13 4DJ, UK

Website: https://themodernkitchenco.co.uk

Phone: +44 141 951 1491

Email: info@themodernkitchenco.co.uk

Customer Service Hours: Monday – Friday: 10:00 AM – 5:00 PM

Customer Support Response Time: We are committed to responding to all customer inquiries within 24 business hours.