Terms of Service

Terms of Service

1. Overview

This website is operated by The Modern Kitchen Company. Throughout the site, the terms “we, “" us, and “our” refer to The Modern Kitchen Company. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site, requesting a quote, or engaging with our kitchen design and remodeling services, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site and our services.

2. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence.

You may not use our products or services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

A breach or violation of any of the Terms will result in the immediate termination of your access to our Services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve:

  • Transmissions over various networks
  • Changes to conform to and adapt to the technical requirements of connecting networks or devices

Credit card and payment information is always encrypted during transfer over secure networks.

4. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions regarding your kitchen remodeling project without consulting more accurate, complete, or professional sources.

Any reliance on the material on this site is at your own risk.

5. Modifications to the Service and Prices

Prices for our kitchen products, materials, and remodeling services are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part of the website or its content) without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

6. Products or Services

Certain products and services may be available exclusively through our website or by direct consultation. These include kitchen cabinets, worktops, appliances, accessories, and full kitchen remodeling services.

These products and services may have limited availability and are subject to our Return & Refund Policy, where applicable. Custom-made or made-to-measure items are generally non-returnable once production has commenced.

We make every effort to display as accurately as possible the colors, images, measurements, and details of our kitchen products that appear on the website. However, we cannot guarantee that your device’s display will accurately reflect the true appearance or finish of the physical products.

7. Accuracy of Billing and Account Information

We reserve the right to refuse any order or project you place with us.

We may, in our sole discretion, limit or cancel quantities, projects, or services per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases and projects made through our store or services.

You agree to promptly update your account and other information, including:

  • Email address
  • Payment details
  • Billing and delivery/installation information

so that we can complete your transactions, schedule installations, and contact you when necessary.

8. Personal Information

Your submission of personal information through the store or during project consultations is governed by our Privacy Policy.

9. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful purpose
  • To solicit others to perform unlawful acts
  • To violate any international, national, or local laws or regulations
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To upload or transmit malicious code, viruses, or harmful technologies
  • To collect or track personal information of others without authorization

Violation of any of these terms may result in immediate termination of your access to our Services.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom.

11. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check this page periodically for changes.

12. Contact Information

Questions about the Terms of Service should be sent to us at:

The Modern Kitchen Company
Website: http://themodernkitchenco.co.uk
Physical Address: 18, Glasgow G13 4DJ, United Kingdom
Phone: +44 141 951 1491
Email: info@themodernkitchenco.co.uk

Customer Service Hours (GMT):
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed

Response Time:
Our customer support team responds to all inquiries within 24 hours.